Apartments Costa Volcán

Best
The apartments are basic but served the purpose, very good location close to everything. Very polite staff, in bar and on reception. It would be helpful if there were more fans available to rent as we were not able to get one.
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Location and personel were very good, quality good for the money. Pool bar staff great nice and with good english :) If we'll come back to Lanzarote, i'm sure that we will stay in Costa Volcan :)
The least liked
Had problems with beds - could not put them together, so two of us (me and my husband) had to sleep on one single bed. Room had beautiful view but had problems with sleeping because of loud live music from the irish bar next to the building.

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Ideal location for old and new town,staff were great,and night staff always on hand.the pool bar staff are very nice .all around thumbs up ,I will be going back .
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We were overlooking the pool area so the balcony was in shade for most of the day. We asked for a quiet apartment and it was not so noisy in the night time. It would be nice to have a window in the bedroom but that is the way the complex is. We thought the staff were fantastic very friendly, helpful. We would stay here again. Thank you very much. John and Ann Buckley
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Being on a budget the CostaVolcan was excellent value for money.......I'd recommend their large breakfast served from the pool side bar, certainly the best we had thoughout our stay. Would deffo stay there again if we ever return to the island!!
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The Sun Loungers and tables at the Pool need to be cleaned and the area around the Pool cleaned. Everything else deserves a 10 out of 10 score. The Reception staff were exceptionally good and very courteous.
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Had a lovely stay , some good and bad points i would pass on.....when we got there we where not booked in (not problem of hotel, problem with web sight )all sorted very quickly with e- mail print out, where even asked which floor we would like to stay in as we had small baby with us, we picked 4th floor but asked for ground flood next day and was no problem to change , we where even shown 2 rooms to pick from. we picked room that was not used for a while but had a small "bug invasion" after 2 days, small like ant insects (but smaller then ants) came out of the presses and kitchen area to greet use, reported to staff and was Sorted straight away, but was a bit unconfortable all week keeping an eye out for the intruders. We bought insect spray and never seen them again, hopefully it was just that room had not been used in a while. Yes would stay there again, staff friendly and great location, great food at pool and best of all great for the budget.....
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very disappointed when we arived there was no record of our booking at reception ? only that i had my booking reference with me ... poor customer service !!! also i have emailed you a few times as regards this problem as i wanted to know how secure my credit card details were and again no reply !!! ALSO COCKROACHES ???
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This is my second time to stay in costa volcan Everything was perfect, staff very nice and friendly, rooms clean, location perfect, will be back again
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The location is great, and the people are friendly.
The least liked
The wifi would be nice to be all over the Hotel. Nowadays most hotels offer it. Even if it's 10 euros a week or so, it would be nice, especially because there's hardly any english television, so either more english speaking channels, or wifi.. and my room had a draft because of the Door being crooked.. so a little maintenance to the entrance doors and windows would be nice for future. Besides that, I had a great stay and will come back!!

Best
We had a lovely time this is our second time staying with ye the sofa in the sittingroom was a bit shabby and a small few other things it suited us fine.We had a grand time many thanks Charlotte and Tim Desmond will book with ye again when we go there.
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This is my second stay at the Costa Volcan and I love it here. Staff very friendly, apartment basic but kept very clean, great location. Will definitely go there again.
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Appartement bien situé, proche de la petite plage et du vieux port,offrant un bon rapport qualité/prix. Un tres bon service de nettoyage et de lingerie.
The least liked
Le mobilier de la kitchenette doit être changé car on ne peut plus cacher la misère et les tags(British) sur les meubles du séjour sont inadmissibles. Les lits ne sont pas très confortables,trop fermes et trop étroits

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The man that ownes the bar was a very rude man!!! Georgina Quinlan
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Location was fantastic, loved having ground floor apt onto pool, pool cafe food very good.
The least liked
Apt so so so noisy in morn, badly need doing up painting new beds etc