This coments are opinions from clients who have stayed at Costa Volcán
Score
7.7
-
Comfort
7.8
-
Services
7.1
-
Personnel
8.2
-
Quality/Price
8.4
-
Cleaning
7.8
-
Location
7.2
Clients Comments
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CIARA
For Adults
17/05/2012 16:548.6
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The apartments are basic but served the purpose, very good location close to everything. Very polite staff, in bar and on reception. It would be helpful if there were more fans available to rent as we were not able to get one.
The least liked
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Joanna
For Adults
14/05/2012 11:048.0
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
Location and personel were very good, quality good for the money. Pool bar staff great nice and with good english :) If we'll come back to Lanzarote, i'm sure that we will stay in Costa Volcan :)
The least liked
Had problems with beds - could not put them together, so two of us (me and my husband) had to sleep on one single bed. Room had beautiful view but had problems with sleeping because of loud live music from the irish bar next to the building. -
anthony
Friends
07/05/2012 11:129.1
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
Ideal location for old and new town,staff were great,and night staff always on hand.the pool bar staff are very nice .all around thumbs up ,I will be going back .
The least liked
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Mrs.
For Adults
15/04/2012 13:008.3
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
We were overlooking the pool area so the balcony was in shade for most of the day. We asked for a quiet apartment and it was not so noisy in the night time. It would be nice to have a window in the bedroom but that is the way the complex is. We thought the staff were fantastic very friendly, helpful. We would stay here again. Thank you very much. John and Ann Buckley
The least liked
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Darren
Friends
07/04/2012 15:278.3
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
Being on a budget the CostaVolcan was excellent value for money.......I'd recommend their large breakfast served from the pool side bar, certainly the best we had thoughout our stay. Would deffo stay there again if we ever return to the island!!
The least liked
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Maria
For Adults
01/04/2012 00:2610.0
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The Sun Loungers and tables at the Pool need to be cleaned and the area around the Pool cleaned. Everything else deserves a 10 out of 10 score. The Reception staff were exceptionally good and very courteous.
The least liked
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Ann
Families
30/03/2012 03:117.6
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
Had a lovely stay , some good and bad points i would pass on.....when we got there we where not booked in (not problem of hotel, problem with web sight )all sorted very quickly with e- mail print out, where even asked which floor we would like to stay in as we had small baby with us, we picked 4th floor but asked for ground flood next day and was no problem to change , we where even shown 2 rooms to pick from. we picked room that was not used for a while but had a small "bug invasion" after 2 days, small like ant insects (but smaller then ants) came out of the presses and kitchen area to greet use, reported to staff and was Sorted straight away, but was a bit unconfortable all week keeping an eye out for the intruders. We bought insect spray and never seen them again, hopefully it was just that room had not been used in a while. Yes would stay there again, staff friendly and great location, great food at pool and best of all great for the budget.....
The least liked
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Castiello
For Adults
21/03/2012 09:267.8
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The least liked
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Sheila
For Adults
20/03/2012 12:086.6
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
very disappointed when we arived there was no record of our booking at reception ? only that i had my booking reference with me ... poor customer service !!! also i have emailed you a few times as regards this problem as i wanted to know how secure my credit card details were and again no reply !!! ALSO COCKROACHES ???
The least liked
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Richard
For Adults
16/03/2012 12:1410.0
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
This is my second time to stay in costa volcan Everything was perfect, staff very nice and friendly, rooms clean, location perfect, will be back again
The least liked
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Channa
Persons travelling alone
09/03/2012 19:259.0
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The location is great, and the people are friendly.
The least liked
The wifi would be nice to be all over the Hotel. Nowadays most hotels offer it. Even if it's 10 euros a week or so, it would be nice, especially because there's hardly any english television, so either more english speaking channels, or wifi.. and my room had a draft because of the Door being crooked.. so a little maintenance to the entrance doors and windows would be nice for future. Besides that, I had a great stay and will come back!! -
Charlotte
For Adults
07/03/2012 13:309.3
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
We had a lovely time this is our second time staying with ye the sofa in the sittingroom was a bit shabby and a small few other things it suited us fine.We had a grand time many thanks Charlotte and Tim Desmond will book with ye again when we go there.
The least liked
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Lynda
For Adults
03/03/2012 15:2710.0
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
This is my second stay at the Costa Volcan and I love it here. Staff very friendly, apartment basic but kept very clean, great location. Will definitely go there again.
The least liked
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chris
For Adults
01/03/2012 18:227.8
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The least liked
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Serge
For Adults
18/02/2012 11:458.3
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
Appartement bien situé, proche de la petite plage et du vieux port,offrant un bon rapport qualité/prix. Un tres bon service de nettoyage et de lingerie.
The least liked
Le mobilier de la kitchenette doit être changé car on ne peut plus cacher la misère et les tags(British) sur les meubles du séjour sont inadmissibles. Les lits ne sont pas très confortables,trop fermes et trop étroits -
Leonard
For Adults
31/01/2012 10:078.3
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The least liked
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Georgina
Friends
26/01/2012 17:057.0
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The man that ownes the bar was a very rude man!!! Georgina Quinlan
The least liked
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Jason
For Adults
23/01/2012 11:086.8
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The least liked
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Denis
Families
11/01/2012 22:387.5
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
The least liked
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NIamh
For Adults
26/11/2011 01:436.5
Accommodation
Personnel
Cleaning
Services
Quality/Price
Location
Best
Location was fantastic, loved having ground floor apt onto pool, pool cafe food very good.
The least liked
Apt so so so noisy in morn, badly need doing up painting new beds etc
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