This coments are opinions from clients who have stayed at Sun Royal

Score

8.0

Comfort
- 80.1%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.0
Services
- 78.0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
7.8
Personnel
- 81.1%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.1
Quality/Price
- 90.5%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
9.1
Cleaning
- 75.3%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
7.5
Location
- 78.1%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
7.8

All surveyed ones 200

Clients Comments

patricia
Friends

15/05/2012 14:59

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
We would give 10 out of 10 for everything as although we have stayed in more luxurious accomadation Sun Royal offered extremely good value for money, friendly staff, well equipped etc . We will definately return and recommend
The least liked
Lisa
For Adults

07/05/2012 09:40

9.6
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
Heated pool was a nice benefit, but need to vary the music more. Very enjoyable stay and would definately return again.
The least liked
COPLO
Families

08/03/2012 10:21

9.3
90%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
The appartement was quiet and clean. the swimming pool was heated and it was very pleasant to swim in it! The animation team is friendly and do their best for child. We had very good holidays in this hotel!
The least liked
Arianna
Families

27/07/2011 11:29

8.3
80%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
Perfect for a family holiday with young children.
The least liked
People reserving sun loungers around the main pool and the coffee was undrinkable.
Gabrele
Friends

23/07/2011 11:59

7.6
70%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked
Laura
For Adults

24/03/2011 09:42

7.3
70%

1

2

3

4

5
Accommodation
70%

1

2

3

4

5
Personnel
60%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
Big and nice appartment, furniture not so new but ok Great location, just a short walk from Playa Blanca restaurants and shops and beautiful Playa Dorada. Just 6 km away from best Lanzarote beaches of Papagayo, a real paradise!
The least liked
I wished they changed towels, which were even a little bit small, every day and not every two days but that's all
Jennen
For Adults

23/04/2012 11:44

7.5
40%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked
PEDRO
Persons travelling alone

21/04/2012 18:49

8.5
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
La tranquilidad de los apartamentos
The least liked
Patxi
Families

08/04/2012 23:53

8.1
80%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked
DIEGO
Friends

25/03/2012 21:57

7.5
80%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
Muy bien los apartamentos y las instalaciones. Echamos de menos wifi gratuita.
The least liked
Manuel
Persons travelling alone

22/02/2012 18:00

8.0
80%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best

The least liked
Maria
Families

13/02/2012 14:14

7.3
70%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
60%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
Primero voy a explicar porque la puntuación 7. En el punto alojamiento le puntuamos con 7 porque pese a haber reservado 2 meses antes, al apartamento que nos asignaron no le daba nada el sol, pero NADA. Fue un apartamento húmedo y sombrío. En servicios porque la piscina climatizada estuvo cerrada porque estaban enfibrando los bordes respirando el polvo desprendido por la radial y con el viento toda la puerta estaba llena de polvo de poliester. Fuimos con una bebe de 3 meses. El personal fue muy amable en todo momento, hasta las señoras de la limpieza pese a las pelusillas siempre pululando por los suelos. Y de ubicación, lo consideramos muy bien situado. Ya habíamos estado hace años y por eso volvimos. LO MEJOR SIN DUDA FUE EL TRATO DEL PERSONAL, gracias.
The least liked
David
For Young one

25/01/2012 11:47

8.1
70%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
60%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
Atención del personal
The least liked
EVA
Friends

15/09/2011 15:58

8.0
70%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
50%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
las instalaciones de piscina y el trato personal de los empleados.
The least liked
que en mi apartamento la puerta del baño no cerraba y hacia ruido al moverla y la limpieza poco profunda.
Gerardo
Families

07/09/2011 09:46

8.3
80%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
el hotel en general esta prerfecto el trato del personal es muy amable las habitaciones son justo lo que se necesita limpias y amplias. esta cerca de cualquier sitio.
The least liked
es una pena que siendo español te hagan sentirte que tu fueras el extranjero.Muy pocas cosas traducidas,las cartas de los restaurantes muchas veces no entiendes lo que pone,las excursiones,etc..Parece que se le da mas importancia a la gente extranjera.
Manuel
For Young one

04/09/2011 14:03

7.8
70%

1

2

3

4

5
Accommodation
70%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
Después de 22 noches, sin duda la persona más amable, eficaz y agradable es Wendy Segovia en recepción. Camareros amables, teniendo en cuenta su volumen de trabajo. Céntrico y próximo a la mayoría de las zonas de interés de Playa Blanca.
The least liked
A pesar de la norma de no reservar tumbonas con toalla, los huéspedes lo hacían y el empleado de la piscina no hacía nada, nos quedamos varios días sin tumbona por la falta de actuación de esta persona.
Juan
For Adults

15/07/2011 21:18

6.8
70%

1

2

3

4

5
Accommodation
60%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
La tranquilidad
The least liked
Las instalaciones un poco deterioradas (alguna ventana no cerraba facilmente, el tendal estaba rompiendose, pequeñas cosas sin mayor imortancia)
AINGERU
Families

06/07/2011 14:42

8.0
70%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
El ambiente en general.
The least liked
Diaz
Families

19/06/2011 22:29

8.3
70%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best

The least liked
JAVIER
For Young one

05/06/2011 13:26

6.6
60%

1

2

3

4

5
Accommodation
70%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
60%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked

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